Frequently Asked Questions
Still have questions?
Chat with us or email us at email@example.com
A GUIDE TO SUNDAY FARMS
What is Sunday Farms?
Sunday Farms delivers sustainably raised meat directly to your door. Our mission is to connect you and your family to top quality meat raised the way nature intended. When you purchase from Sunday Farms, you’re taking the guesswork out of where your meat comes from. The result is a “win-win-win” – you win by enjoying healthy, top-quality meat with your loved ones, the community wins through your support of local farmers with high standards and the environment wins with your support of ethical and sustainable agricultural practices. Let us do the work so you can rely on more flavourful meat that better nurtures you and the earth. Together, we can fix our food system with each meal!
What are the practices of the farms you source from?
All of our partner farms adhere to extremely high standards of agricultural integrity and raise their animals the way nature intended – without antibiotics or hormones and on pasture that is never sprayed with herbicides or pesticides. We and our partner farms firmly believe that cows should live like cows, pigs should live like pigs, and…well, you get the idea! Our partner farms raise their cattle on pasture and are 100% grass-fed, meaning they are never fed any grains. Chickens and pigs from our partner farms are raised outdoors (on pasture or in forested areas) where they can forage for their natural diets. Any supplemental feed for chickens and pigs is non-GMO.
Why is grass-fed beef healthier than grain-fed beef?
At Sunday Farms, we don’t just believe the old motto of “you are what you eat”, we believe in the idea “you are what you eat eats, too”. Almost all beef today comes from grain-fed cattle (usually corn or soy), which is not the natural diet of a cow. Grains like corn are cheap sources of feed and are ideal for fattening up animals quickly, reducing the time and cost needed to raise a cow to ideal size. Cows fed an unnatural grain-based diet are exposed to numerous health problems due to their inability to properly digest grains. In addition to producing needless discomfort to the animal, these known health problems often result in higher uses of antibiotics in grain-fed animals. Grass-fed cattle are healthier (and happier!) because the digestive system of a cow is highly specialized and allows them to acquire valuable nutrients from grass – something most other animals cannot do. The results speak for themselves, with grass-fed beef having much higher nutritional value. Grass-fed beef is high in healthy unsaturated fats like omega-3 and CLA (conjugated linoleic acid) – which are great for your heart, brain, and reducing the risk of cancer. Grass-fed beef is also leaner, lower in calories and much higher in a host of essential vitamins and minerals. For more detail, we encourage you to check out http://eatwild.com/healthbenefits.htm
Does grass-fed beef taste different than grain-fed beef?
Definitely! As if the health benefits weren’t enough, we think grass-fed beef is much more flavourful than grain-fed beef. It’s the way beef is supposed to taste, and how it used to taste before the widespread adoption of factory farming. One comparison we’ve heard before is that making the change to grass-fed beef is like moving from Wonder Bread to a delicious French baguette. The reason for that is simple – grass-fed cattle raised on pasture tend to be much more active (because they’re out grazing!) and carry some of the characteristics from the land they graze on. Like how wine carries the properties of its grapes and the soil it’s grown in. While conventional grain-fed beef has a more uniform taste (like Wonder Bread!), the taste from grass-fed beef can vary depending on the grass consumed, the breed of cattle, and even the weather conditions in a given season. The result is a more flavourful, leaner beef and we’re confident you’ll never go back to grain-fed beef once you’ve tried it! Try for yourself – our different subscription options can be found here
What is the difference between “100% grass-fed” and “grass-fed” beef?
This is a tricky distinction often used in marketing and something to keep an eye out for! All cows can eat grass and most often do eat some! Even conventional feedlot cows can start out eating grass, which means they can technically be labeled “grass-fed” even though they were fattened up on a grain-based diet afterwards. At Sunday Farms, all of our beef is 100% grass-fed, which is also sometimes referred to as “grass-fed and grass finished”.
How does Sunday Farms select its partner farmers?
Our overarching rule of thumb is to never offer food to our customers that we wouldn’t proudly serve to our own family. Each of the farms we source from has been evaluated thoroughly. First, we conduct a detailed review of their practices and understand their farming philosophy. We follow up with an in-person visit to their farm and tour of their operations, and then personally taste-test their products in our own kitchen – yes, that’s a very fun part of our job! Once we confirm our standards are aligned and the product is delicious, we add those farms to our growing roster of incredible partners. Once a partner of ours, our monitoring continues with ongoing discussions and frequent visits to the farm.
What is a GMO and why is non-GMO feed important?
Genetically modified organisms (GMOs) are living organisms whose genetic material has been artificially manipulated through genetic engineering. Most GMOs have been engineered to withstand the direct application of herbicides and/or to produce an insecticide. In other words, animal feeds that come from GMO crops are likely to have been sprayed with harmful chemicals.
Do your farms ever give GMO-feed to their animals?
Never! At Sunday Farms, any supplemental feed for the animals on our partner farms is exclusively non-GMO.
Do your farms ever give antibiotics (preventative or as treatment for illness) or added hormones to their animals?
All meat from Sunday Farms has never received antibiotics or added hormones of any kind. Due to the high standards of our partner farms, their animals rarely need treatment so there is certainly no need for preventative medication! In the rare event a farmer needs to treat an animal (for humane reasons), those animals are removed from the farmer’s grass-fed/pasture-raised program and never purchased by Sunday Farms.
Is your meat Organic?
All of our partner farms adhere to extremely high standards and often go beyond practices that would be labeled Certified Organic. To put the Certified Organic standard into perspective, a cow raised exclusively indoors and fed organic grains its entire life could be Certified Organic. Due to the cost and complexity of certification, many small family farms elect not to get certified despite their standards going above and beyond. At Sunday Farms, you can always count on us sourcing from farms whose farming philosophy is deeply rooted in the highest standards of agricultural integrity and animal welfare. Our partner farms raise their animals outdoors in their natural environments on no-spray fields. The animals never receive GMO feed, antibiotics or hormones, and the cows are 100% grass-fed and grass finished. We and our partner farms aim to be fully transparent and are happy to answer any questions you may still have. We are confident you will be more than satisfied with the practices they follow.
Are the animals raised humanely?
Absolutely! All of our partner farms raise their animals with genuine care and in the way nature intended. Out on pasture, the animals roam, graze and forage for food that is part of their natural diet. At Sunday Farms, we and our partner farms firmly believe that cows should live like cows, pigs should live like pigs, and…well, you get the idea! Our partner farms create environments that cater to the natural tendencies of each animal, providing each one a healthy outdoor life.
What additional measures are you taking to keep my order safe from COVID-19?
Sunday Farms is doing its part to slow the spread of COVID-19, while also maintaining our normal delivery schedule. We are taking extra precautions with our people and our facilities through frequent hand washing, no-touch delivery, and frequent cleaning of our facilities and vehicles.
How has your supply chain been impacted by COVID-19?
While meat processing facility closures and contaminations have made recent headlines, we are proud that our small, local partners have not been impacted by COVID-19. In fact, many of our partners are considered some of the unsung heroes of their local communities, working overtime to help meet the rising demand resulting from the capacity reductions of industrial processors. Our processing facilities are taking action to ensure the wellbeing of all employees and additional precautions have been taken from a safety and sanitation standpoint.
MY ACCOUNT + SUBSCRIPTION PLANS
How does it work?
Sunday Farms is a subscription service, which delivers pasture-raised, nutritious meat directly to your home. Simply select the package size that best suits your household, your desired meat type, and the frequency with which you would like it delivered. Don’t worry about long-term commitments either. You can pause, delay, or cancel your subscription at any time for free. For more information about the different packages and help choosing the right package size for you, please see our products.
What are your different subscription plans?
We offer four different meat combinations in our subscription packages: (i) beef only; (ii) beef + chicken; (iii) beef + pork; (iv) beef + chicken + pork. Each subscription option can be tailored to the needs of your household and comes in three different sizes, with the option of delivery once every four weeks or once every eight weeks. Please visit our products page to see our various subscription options and pricing.
Can I make modifications to my subscription?
Absolutely! You can change your subscription choices up to five days before your next delivery date (the Thursday prior to your delivery). Simply log into your Sunday Farms account and make changes to your package type, size or frequency.
Are your subscriptions good value?
Our mission is to make top quality meat accessible to as many people as possible. We keep our operations lean and pass along those savings to you. Depending on your subscription size selected, each individual portion comes out to $6-8 and shipping is always free. This means our prices are up to 20% less expensive than comparable quality products at specialty stores. Please visit our products page to see our various subscription options and pricing.
Do I need a subscription, or can I just try one package?
Sunday Farms is a subscription service, which you can pause, delay, or cancel at any time. If you would like to simply sample one order, you can easily do so by subscribing and then canceling before your second order is processed.
What cuts of meat are included in the different subscription types?
As part our commitment to sustainable agriculture, we curate each delivery to provide you with a variety of delicious cuts from each meat type you select. For example, a typical “Beef only” subscription would include ~1/3 steaks, ~1/3 ground beef and ~1/3 roasting, braising & stewing beef. Check out our products page to see an example of what our Standard Beef only selection (15-17lbs) could look like.
Can I pause or delay my subscription?
Of course! We get it, sometimes you’re going to be traveling for a while or your freezer is running out of room. Simply log into your account and postpone your next delivery date.
Is there any cancellation fee if I decide to cancel?
How much meat comes in each package?
Our Sampler subscription includes approximately 7-9 lbs of meat (approximately 18 servings), our Standard subscription includes approximately 15-17lbs of meat (approximately 36 servings), and our Bounty subscription includes approximately 22-26lbs of meat (approximately 54 servings). Check out our products page to see an example of what our Standard Beef only selection (15-17lbs) could look like.
How often will you deliver my subscription?
How does the recurring billing work?
When you sign up for a Sunday Farms subscription, your account will be billed on a recurring basis depending on your frequency choice. Your account will be billed on the Thursday prior to your delivery date and will be accompanied by an e-mail confirming your scheduled delivery for the following Tuesday (5 days after your billing date).
How do I find out when my next order is arriving?
Under the “Manage Subscriptions” tab, you can see when your next billing and delivery dates are scheduled for.
DELIVERY + STORAGE
How much does delivery cost?
Delivery is always free with your subscription!
How is the meat packaged?
All of our products come frozen and individually vacuum-sealed for optimal quality and nutrition. Freezing is a form of sealing in quality and is sometimes referred to as “nature’s preservative”.
Will my order arrive frozen?
Your meat will arrive with dry ice in order to ensure the product remains frozen while in transit to your doorstep. If your package has been sitting out for an extended period, it is possible the dry ice may have dissipated. Do not worry if your product has started to defrost, it is still perfectly safe to use if it still feels cold to the touch – simply place the product in your freezer or put it directly in the fridge if you plan on consuming it in the next few days.
Should I put my meat in the freezer or fridge?
We recommend you put the contents of your package (except the dry ice!) directly into your freezer as soon as you get the chance. If you are looking to consume some of the products in the next few days, you can put those items right into your fridge and allow them to slowly defrost.
How should I handle and dispose of dry ice?
Dry ice is an excellent way of keeping your food frozen during delivery, but please use caution when handling and disposing it. If you still have remaining dry ice in your package, please do not handle it with your bare hands and remember to let it finish dissipating in a well-ventilated area out of reach of children and pets. We provide dry ice handling instructions with each delivery and encourage you to refer to those details when you receive your order.
Do I need to have a big freezer?
Where do you deliver?
We currently deliver to most areas of the GTA and surrounding municipalities. When you sign up for a subscription, you will be asked to enter your postal code to confirm we deliver to your area. If we do not currently deliver to your area, we encourage you to subscribe to our mailing list so you can be the first to know when we expand to your neighbourhood!
When will my delivery arrive?
We make our deliveries every Tuesday from 8am to 8pm. We deliver directly to your home in an insulated package with dry ice to ensure your meat stays cold and safe until you arrive home.
Do I have to be home to accept my delivery?
Nope – the dry ice will keep your package frozen until you arrive home that day! If you live in a house, your package will be left at your front door unless you specify otherwise. If your address has a controlled entrance, you will need to provide a buzzer code for entry and/or inform your concierge of the delivery.
When do I have to consume my meat by?
Once your meat has defrosted in the fridge, we recommend consuming it within 3-5 days. We recommend consuming meat in your freezer within one year of the processing date marked on the package.
How should I defrost my meat?
The best way to defrost is to put your meat (still in its vacuum-sealed package!) on a plate in the fridge and allow it to defrost slowly. Fully defrosting a small steak this way will happen in a day while ground meat and some of the larger roasts could take 2-3 days based on size. Forgot to throw that delicious steak in the fridge last night? No problem! The quicker way to defrost meat is to keep the meat in the vacuum-sealed packaging and submerge it in a large bowl of cold water – remembering to change the cold water every 30 minutes or so. Depending on the size of the package you’re defrosting, you can expect this process will take 30 minutes to 3 hours. It’s important to remember that you should not defrost raw meat in the microwave or by letting it sit out on the counter at room temperature – this will result in an uneven defrost and potential spread of unwanted bacteria.