Frequently Asked Questions
Still have questions?
Chat with us or email us at firstname.lastname@example.org
A GUIDE TO SUNDAY FARMS
What is Sunday Farms?
Sunday Farms delivers pasture raised meat from regenerative local farms directly to your door. Our journey started with the need to feed our own family nutritious meat we could trust and continues with every order we bring to your door. We know good meat is hard to find, we’re here to make it easy. Think of your purchase as a “win-win-win” – you win by enjoying nutritious, flavourful meat with your loved ones, the community wins through your support of local farmers with high standards and the environment wins with your support of ethical and sustainable agricultural practices.
What are the practices of the farms you source from?
All of our farms adhere to extremely high standards of agricultural integrity and raise their animals the way nature intended. Our animals are raised outdoors on pesticide-free pastures, fed their natural diets, and never given antibiotics or hormones. We and our farms firmly believe that cows should live like cows, pigs should live like pigs, and…well, you get the idea! Our cattle are 100% grass-fed – no grains ever! Our chickens and pigs are raised outdoors (on pasture or in forested areas) where they can forage for their natural diets. Cattle are ruminants which makes them uniquely designed to eat only grass while chickens and pigs are omnivores and are provided supplemental feed as needed, which is always non-GMO.
Why is 100% grass-fed beef healthier than grain-fed beef?
At Sunday Farms, we don’t just believe “you are what you eat”, we believe that “you are what you eat eats too”. 98% of beef in Canada is from grain-fed cattle (usually fed GMO corn or soy), which is not their natural diet. Grains like corn are cheap sources of feed used to fatten up animals quickly and unnaturally. Cattle fed an unnatural grain-based diet are exposed to numerous health problems due to their inability to properly digest grains. In addition to causing unnecessary discomfort to the animal, these health problems often result in higher uses of antibiotics in grain-fed cattle. 100% grass-fed cattle are healthier (and happier!) because the digestive system of a cow is highly specialized to absorb valuable nutrients from grass – something most other animals cannot do. The results speak for themselves, with 100% grass-fed beef having much higher nutritional value. 100% grass-fed beef is high in healthy unsaturated fats like omega-3 and CLA (conjugated linoleic acid) – which are great for your heart, brain, and reducing the risk of cancer. 100% grass-fed beef is also leaner, lower in calories and much higher in a host of essential vitamins and minerals. For more detail, we encourage you to check out http://eatwild.com/healthbenefits.htm
Does 100% grass-fed beef taste different than grain-fed beef?
Definitely! As if the health benefits weren’t enough, we think 100% grass-fed beef is much more flavourful than grain-fed beef. It’s the way beef is supposed to taste, and how it used to taste before the widespread adoption of factory farming. One comparison we’ve heard before is that making the change to 100% grass-fed beef is like moving from Wonder Bread to a delicious French baguette. The reason for that is simple – 100% grass-fed, pasture raised cattle tend to be much more active (because they’re out grazing!) and carry the characteristics of the land they graze on. It’s like how wine adopts the qualities of its grapes and the soil they’re grown in. While conventional grain-fed beef has a more uniform taste (like Wonder Bread!), the taste from 100% grass-fed beef can vary depending on the grass consumed, the breed of cattle, and even the weather conditions of the season. The result is a more complex, deeper flavour, and we’re confident you’ll never go back to grain-fed beef once you’ve tried it! Try for yourself – our different plans can be found here
What is the difference between “100% grass-fed” and “grass-fed” beef?
This is a tricky distinction you need to keep an eye out for! Even factory farmed cattle start out eating some grass, which means they are technically “grass-fed”, despite being unnaturally fattened up on a grain-based diet afterwards. At Sunday Farms, our beef is always 100% grass-fed, which is also sometimes referred to as “grass-fed and grass finished”.
How does Sunday Farms select its partner farmers?
Our overarching rule is to only offer food to our customers that we would proudly serve to our own family. Each of the farms we source from has been evaluated thoroughly. First, we conduct a detailed review of their practices and understand their farming philosophy. We follow up with an in-person visit to their farm and tour of their operations, and then personally taste-test their products in our own kitchen. Once we confirm our standards are aligned (and the product is delicious!), we add those farms to our growing roster of incredible partners. Once a partner of ours, our monitoring continues with ongoing discussions and frequent visits to the farm.
What is a GMO and why is non-GMO feed important?
Genetically modified organisms (GMOs) are living organisms whose genetic material has been artificially manipulated through genetic engineering. Most GMOs have been engineered to withstand the direct application of herbicides and/or to produce an insecticide. In other words, animal feeds that come from GMO crops are likely to have been sprayed with harmful chemicals.
Do your farms ever give GMO-feed to their animals?
Never! At Sunday Farms, any supplemental feed is exclusively non-GMO.
Do your farms ever give antibiotics or added hormones to their animals?
All meat from Sunday Farms has never received antibiotics or added hormones of any kind. In the rare event a farmer needs to treat an animal (for humane reasons), those animals are removed from the farmer’s pasture raised program and never purchased by Sunday Farms.
Is your meat Organic?
All of our farms adhere to extremely high standards and go beyond Certified Organic practices. To put the Certified Organic standard into perspective, cattle raised exclusively indoors and fed organic grains could be Certified Organic. Due to the cost and complexity of certification, many small farms elect not to get certified despite their standards going above and beyond. At Sunday Farms, you can always count on our farms adhering to the highest standards of agricultural integrity and animal welfare. Our farms raise their animals outdoors in their natural environments on chemical-free fields. Animals never receive GMO feed, antibiotics or hormones, and cattle are 100% grass-fed. We and our farms are fully transparent and are happy to answer any questions you have. We are confident you will be more than satisfied with our practices.
Are the animals raised humanely?
Absolutely! All of our farms raise their animals with genuine care and in the way nature intended. Out on pasture, the animals enjoy roaming, grazing, and foraging for food that is part of their natural diet. At Sunday Farms, we firmly believe that cows should live like cows, pigs should live like pigs, and…well, you get the idea! Our farms create environments that cater to the natural tendencies of each animal, providing each one a healthy outdoor life.
What additional measures are you taking to keep my order safe from COVID-19?
Sunday Farms is doing its part to slow the spread of COVID-19, while also maintaining our normal delivery schedule. We are taking extra precautions with our people and our facilities through frequent hand washing, no-touch delivery, and frequent cleaning of our facilities and vehicles.
How has your supply chain been impacted by COVID-19?
While large meat processing facility closures and contaminations experienced COVID-related shutdowns and outbreaks, we are proud that our small, local partners have not been impacted by COVID-19. In fact, many of our partners are considered some of the unsung heroes of their local communities, working overtime to help meet the rising demand resulting from capacity reductions of industrial processors. Our processing facilities are taking action to ensure the wellbeing of all employees and additional precautions have been taken from a safety and sanitation standpoint.
MY ACCOUNT + SUBSCRIPTION PLANS
How does it work?
Sunday Farms is a subscription service, delivering pasture-raised, nutritious meat from local farms directly to your home. Choose from our curated or customizable plans and then select the size that best suits your household. If you choose to customize your plan, you will then select your desired cuts. If you choose one of our curated plans, you will simply choose your desired meat type(s), and then we’ll curate a selection of delicious cuts for you. No long-term commitments – you can pause, modify, or cancel your plan at any time for free. For more information about our different plans and help choosing the best size for your home, please see our products , or send us an email anytime at email@example.com.
Can I customize my order?
Absolutely! We offer you the ability to completely customize the cuts you receive. Simply select one of our custom plans and choose from the list of cuts provided. Insider tip – the larger sizes provide more selection and better value! If you’re considering getting our Starter size every 4 weeks, we recommend our Standard or Bounty sizes every 8 weeks to get even better value!
What are your different subscription plans?
We offer curated plans (we choose your cuts) or customizable plans (you choose your cuts). Our curated plans have four different meat combinations to choose from: (i) beef only; (ii) beef + chicken; (iii) beef + pork; (iv) mixed (beef + chicken + pork). Each plan can be tailored to the needs of your household and comes in three different sizes, with the option of delivery once every four weeks or once every eight weeks. Check out our products to see our various plans and pricing.
Can I make modifications to my plan?
Absolutely! You can change your plan choices up to six days before your next delivery. Simply log into your Sunday Farms account and make changes to your package type, cut selections, size or frequency. Or send us an email at firstname.lastname@example.org and we can make your changes for you!
Are your plans good value?
We want to make pasture raised meat accessible to as many people as possible. We keep our operations lean and pass along those savings to you. Depending on your selections, our plans start as low as $4.50 per serving, and shipping is always free. Our prices are up to 20% less expensive than comparable quality products at specialty stores. Please check out our products tp see our various plans and pricing.
Do I need to signup to a plan, or can I just try one package?
While we are a subscription service, you can pause or cancel your plan at any time. If you would like to sample one order, simply sign up to a plan and then cancel before your second order is processed. Reach out anytime at email@example.com and we’ll help you through it!
What cuts of meat are included in your curated plans?
Each curated order includes a delicious variety of cuts from each meat type you select. We also keep track of your prior orders to provide you variety from one order to the next. In every order, your beef will include some ground beef, and could also include burgers, a variety of steaks, as well as roasting, braising, or stewing cuts. Your chicken could include breasts, thighs, drumsticks, whole chickens, wings or burger patties. Your pork could include sausages, loin chops, bacon, ribs, and roasts. If you have specific preferences, please let us know and we will make every effort to accommodate! You can also try out our custom plans if you want to pick exactly what you’re getting! Check out our products to see an example of what a Mixed Standard order (15-17lbs) could look like.
Can I pause or delay my plan?
Of course! We get it, sometimes you’re going to be away for a while, or your freezer is running out of room. Simply log into your account and postpone your next delivery date in “Manage Subscriptions”.
Is there any cancellation fee if I decide to cancel?
How much meat comes in each package?
The amount you receive will depend on the size you select and whether you choose to customize your plan or not. With our customizable plans, the Starter size typically includes 6-10 lbs of meat, the Standard size typically includes 11-16 lbs of meat, and the Bounty size typically includes 17-24 lbs. Our curated plans provide a set weight, with our Starter including 7-9 lbs of meat (~18 servings), our Standard including 15-17lbs of meat (~36 servings), and our Bounty including 22-26lbs of meat (~54 servings). Check out our products to see an example of what a Mixed Standard selection (15-17lbs) could look like.
How often will you deliver to me?
We currently offer two frequency choices of once every four weeks or once every eight weeks. If you need more or less frequent deliveries, please don’t hesitate to chat with us or reach out at firstname.lastname@example.org. You can also log into your account anytime to modify your next delivery date in the “Manage Subscriptions” section.
How does the recurring billing work?
When you sign up for a Sunday Farms plan, your account will be billed on a recurring basis depending on your frequency choice. Your account will be billed on the Thursday prior to your delivery, which will be accompanied by an e-mail confirmation for your upcoming delivery (for the following Wednesday – 6 days after you’re billed).
How do I find out when my next order is arriving?
Simply log into your account and under “Manage Subscriptions”, you can see when your next billing date is scheduled for. Please note that your billing date takes place on the Thursday prior to your Wednesday delivery.
DELIVERY + STORAGE
How much does delivery cost?
Delivery is always free with your plan!
How is the meat packaged?
All of our products come frozen and individually vacuum-sealed for optimal quality and nutrition. Freezing is a form of sealing in quality and is sometimes referred to as “nature’s preservative”.
Will my order arrive frozen?
Yes. Your meat will arrive with dry ice to ensure the product remains frozen while in transit to your doorstep. If your package has been sitting out for an extended period, it is possible the dry ice may have dissipated. Do not worry if your product has started to defrost, it is still perfectly safe to consume if it still feels cold to the touch – simply place the product in your freezer or put it directly in the fridge if you plan on consuming it in the next few days.
Should I put my meat in the freezer or fridge?
We recommend you put the contents of your package (except the dry ice!) directly into your freezer as soon as you can. If you are looking to consume some of the products in the next few days, you can put those items right into your fridge and allow them to slowly defrost.
How should I handle and dispose of dry ice?
Dry ice is an excellent way of keeping your food frozen during delivery, but please use caution when handling and disposing it. If you still have remaining dry ice in your package, please do not handle it with your bare hands and remember to let it finish dissipating in a well-ventilated area out of reach of children and pets. We provide dry ice handling instructions with each delivery and encourage you to refer to those details when you receive your order.
Do I need to have a big freezer?
Where do you deliver?
We currently deliver to the GTA and surrounding areas. Before selecting your plan, you will be asked to enter your postal code to confirm we deliver to your area. If we do not currently deliver to your area, we encourage you to subscribe to our mailing list so you can be the first to know when we expand to your neighbourhood!
When will my delivery arrive?
We make our deliveries every Wednesday from 8am to 8pm. We deliver directly to your door in an insulated package with dry ice to ensure your order stays cold until you arrive home.
Do I have to be home to accept my delivery?
Nope –dry ice will keep the contents of your package frozen until you arrive home that day! If you live in a house, your package will be left at your front door unless you specify otherwise. If your address has a controlled entrance, you will need to provide a buzzer code for entry and/or inform your concierge of the delivery.
When do I have to consume my meat by?
Once your meat has defrosted in the fridge, we recommend consuming it within 3-5 days. We recommend consuming meat in your freezer within one year of the processing date marked on the package.
How should I defrost my meat?
The best way to defrost is to put your meat (still in its vacuum-sealed package!) in a bowl in the fridge and allow it to defrost slowly. Fully defrosting a small steak this way will happen in a day while ground meat and some of the larger roasts could take 2-3 days based on size. Forgot to throw that delicious steak in the fridge last night? No problem! The quicker way to defrost meat is to keep the meat in the vacuum-sealed packaging and submerge it in a large bowl of cold water – remembering to change the cold water every 30 minutes or so. Depending on the size of the cut you’re defrosting, you can expect this process will take 30 minutes to 3 hours. It’s important to remember that you should not defrost raw meat in the microwave or by letting it sit out on the counter at room temperature – this will result in an uneven defrost and potential spread of bacteria.